Privacy Policy

Optic by Teric ("Optic," "we," "us," or "our") respects privacy and handles business information with care. This Privacy Policy applies to information collected through opticbyteric.com, related website forms, and conversations that begin through the public website.

Information We Collect

We may collect information you choose to provide, including your name, work email, company, role, message details, demo request information, and information about the workflows, systems, documents, reporting needs, automation goals, software needs, or AI-ready processes you want to discuss.

We may also collect basic website usage information, such as pages visited, browser or device information, referring pages, and general interaction data. This helps us understand website performance and improve the user experience.

How We Use Information

We use information to respond to inquiries, schedule conversations, evaluate whether Optic is a fit, provide requested information, improve the website, support sales and service conversations, operate our business, and maintain records related to business communications.

If you become a client, project-specific data handling terms may be governed by a separate agreement, statement of work, data processing agreement, or security documentation.

Website Forms and Sensitive Information

The public website is intended for business inquiries and evaluation conversations. Do not submit passwords, API keys, system credentials, regulated data, confidential production records, private client files, or other sensitive information through public website forms unless a written agreement and secure transfer process are already in place.

Workflow, System, Document, and AI Information

Optic work may involve business systems, documents, reporting, workflow software, automation, connected tools, and AI-supported processes. Information shared through the website helps us understand your needs, but production system access, model usage, document processing, connected software, and client workflow data are handled under separate written agreements when applicable.

Client and Platform Data

This Privacy Policy covers public website activity. If Optic provides software, implementation, managed support, integrations, reporting, automation, AI workflow support, or other client services, the handling of client data may be governed by a master services agreement, statement of work, subscription terms, data processing agreement, security documentation, or other written contract.

How We Share Information

We do not sell personal information. We may share information with Teric team members, service providers, and technology vendors who help us operate the website, manage communications, host infrastructure, deliver email, support analytics, manage sales conversations, provide services, or support business operations. We may also disclose information if required by law or to protect our rights, users, clients, or systems.

Third-Party Tools and Connectors

The website may reference third-party software, platforms, connectors, AI tools, analytics tools, or business systems. Those third parties have their own privacy and security practices. References to third-party tools do not change this Privacy Policy or create responsibility for third-party services.

Cookies and Analytics

The website may use cookies, analytics tools, hosting logs, or similar technologies to understand site traffic, improve performance, and support marketing or security operations. Browser settings may allow you to limit or block cookies.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, maintaining business records, supporting services, complying with legal obligations, and resolving disputes.

Your Choices

You may contact us to request updates, deletion, or review of information you provided through the website, subject to legal, contractual, and operational requirements.

Children's Privacy

Optic is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

Questions about this Privacy Policy can be sent to hello@opticbyteric.com.