Optic, Inc. (“Optic,” “we,” “us,” “our”) is committed to safeguarding your privacy and ensuring a positive experience while using our website, products, and services (collectively referred to as “Products”). This Privacy Policy explains how we collect, use, retain, share, and secure your personal information. It also outlines your rights and how you can exercise them. This policy applies globally to Optic’s website and Products.

 

In some agreements with our customers, specific provisions regarding personal information handling may supersede this Privacy Policy.

We collect the following categories of personal and business information:

1.Information You Provide Directly:

• Identifiers: Name, email address, postal address, job title, and phone number.
• Billing Information: Credit/debit card numbers, bank account details, and payment history.
• Content: Data shared or uploaded by users through our Products, which may include personal information.

2.Information We Collect Automatically:

• Website Usage Data: Pages visited, time spent on pages, device and browser information, and cookies (see “Cookies” below).
• Product Usage Data: Interactions with our Products to improve functionality and user experience.

3.Marketing and Recruitment Data:

• Contact details for marketing purposes and information submitted by job applicants.

4.Employee Information:

• Data required for employment, such as tax forms and emergency contact details.

We use your information to:

• Provide and improve our Products, including technical support and customer service.
• Communicate with you about your account, billing, or updates to our Products.
• Conduct marketing and promotional activities (with your consent, where applicable).
• Facilitate recruiting, hiring, and employment processes.
• Comply with legal obligations.

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you give explicit consent for marketing or other purposes.
• Contract: To fulfill our contractual obligations to you.
• Legal Obligation: To comply with laws or regulations.
• Legitimate Interests: To enhance our Products and protect against misuse.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Customer-related data: Retained for the duration of the customer relationship and any applicable post-termination period.
• Marketing data: Retained until you opt-out of communications.
• Job applicant data: Retained for a reasonable period for recruitment purposes.
• Legal or compliance-related data: Retained as required by law.

When information is no longer needed, we securely delete or anonymize it.

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Subcontractors, agents, and third parties assisting with our operations, such as data centers, marketing partners, and payment processors.
• Legal Authorities: When required by law, such as in response to subpoenas or court orders, or to protect against illegal activity, fraud, or threats.
• Other Parties with Your Consent: For purposes disclosed at the time of sharing.

All third parties are contractually obligated to protect your data and use it solely for the agreed-upon purpose.

Rights for EU and UK Residents under GDPR

If you are located in the European Union or United Kingdom, you have the following rights:

1. Right to Access: Request access to your personal data.
2. Right to Rectification: Correct inaccurate or incomplete data.
3. Right to Erasure: Request deletion of your data.
4. Right to Restrict Processing: Limit how we use your data.
5. Right to Data Portability: Receive your data in a portable format.
6. Right to Object: Object to processing for specific purposes, such as marketing.
7. Right to Prevent Automated Decision-Making: Opt-out of profiling and automated decisions.

To exercise these rights, contact us at privacy@opticbyteric.com. You may also lodge a complaint with your local data protection authority.

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share.
• Request deletion of your data (subject to exceptions).
• Opt-out of the “sale” of personal information (we do not sell personal data).
• Non-discrimination for exercising your privacy rights.

Submit a verifiable request by contacting privacy@opticbyteric.com or writing to us at:

Optic Attn: Privacy Officer
4701 Preston Road
Pasadena, TX 77505 

We use cookies and web beacons to enhance your website experience:

• Cookies: Small files stored on your device to personalize your browsing experience. These include session cookies, persistent cookies, and third-party cookies.
• Web Beacons: Used with cookies to analyze website usage.

You can manage cookies through your browser settings. Note that disabling cookies may affect website functionality.

For detailed information, refer to our Cookie Policy.

 

How We Protect Your Information

We may transfer personal data to countries outside your jurisdiction, including the United States. When transferring data internationally, we ensure adequate protection through mechanisms such as:

• Standard Contractual Clauses.
• Compliance with EU-U.S. and Swiss-U.S. Data Privacy Framework Principles.

If you have questions or concerns about this policy, contact us at:

Optic
Attn: Privacy Officer
4701 Preston Road
Pasadena, TX 77505
Email: privacy@opticbyteric.com