Optic by Teric
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Optic platform / Tracking

See what work, automation, and AI are doing.

Optic tracks usage, outcomes, exceptions, handoffs, reviews, dashboards, automation, AI activity, and workflow performance so leaders can see what is working.

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What gets measured

Reporting and Visibility shows whether the workflow and AI are helping the business.

Leaders need more than a story that a system was connected or AI was added. Optic tracks the practical operating signals that show where work is moving, where AI is helping, where it is blocked, and what should improve.

  • Workflow volume, AI usage, user adoption, and system activity
  • Completed updates, summaries, approvals, and handoffs
  • Exceptions, review volume, failures, and stuck work
  • Cycle time, rework, manual touches, and outcome trends

How teams use it

The reporting layer turns workflow activity into operating insight.

Optic can show what moved, what AI touched, what changed, what required review, and where the workflow still needs attention.

  • Workflow dashboards and status views
  • Exception queues and review reasons
  • Outcome reporting by process, team, or source
  • Improvement backlog based on usage data

Supported over time

Metrics guide the next improvements.

The reporting is not just for show. It helps prioritize dashboard improvements, integration fixes, review rule changes, automation tuning, and new workflows.

  • KPI definition and reporting setup
  • Monthly improvement signals
  • AI, automation, and model-change impact checks
  • ROI and leadership reporting support

Measurable workflow

Optic makes work visible enough to manage.

The strongest AI-ready workflows show what happened, what changed, what got reviewed, and where the next improvement should happen.

Temporary Optic reporting visual showing KPIs, outcomes, exceptions, and workflow activity
KPIUsage

Runs, users, workflow volume, adoption

KPIOutcomes

Completed updates, summaries, handoffs, approvals

KPIExceptions

Failures, missing fields, blocked cases, escalations

KPIReviews

Approval volume, edit rates, rejection reasons

KPISpeed

Cycle time, delay points, manual touch reduction

KPIQuality

Confidence, corrections, repeated error patterns

KPIImpact

Hours saved, throughput, backlog reduction

KPINext fixes

Prompt, connector, rule, and workflow improvements

How it works

Reporting and Visibility inside the Optic workflow.

Workflows become visible enough to manage, improve, and justify.

Track workflow and AI activity

Capture where work moves, what AI touches, what changes, what gets reviewed, and which systems are involved.

Measure outcomes

Show updates, summaries, approvals, review volume, exceptions, and time saved.

Find improvement areas

Use the data to tune reports, adjust rules, fix bottlenecks, and improve the workflow.

Next step

Want to see where reporting and visibility fits?

Show us the workflow, document, system handoff, or repeated decision you want agents to support.

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